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Financial Institution
United Bank Inc., (United) West Virginia's Bank, was awarded the Local
Government Purchasing Card contract in May 2008, with VISA as the card
brand. United, the largest headquartered company in the State is totally
committed to the State of West Virginia. They have assigned a team of highly
experienced professionals to this program who will continually deliver the
service, technology and support that will allow the program to grow. United
is committed to ensuring that the State Auditor's Office and local
government entities receive maximum value from the program. Therefore, key
personnel are available 24/7 to handle any issues that may arise.
United takes pride in their technology and ability to deliver information to
meet the needs of the local government entities and the State Auditor's
Office. They provide, at no cost to the State or Local Government, a
sophisticated and robust web-based solution called D.Cal. D.Cal is
automatically pre-populated with transaction data, reducing the need to pass
data files to the client. D.Cal provides online access to procurement
transactions. It also provides the tools to analyze spend, reclaim tax, and
automate the tax coding and cost coding of purchasing card transactions, and
cost allocation and ERP integration. Transaction information is available
both at a cardholder level and at a program level.
United uses Falcon, a neural network that calculates a score or grade for
every transaction. With Fraud Predictor Plus, the potential fraud score is
adjusted to represent merchant data, as well as cardholder transactions.
This formula leads to better accuracy and reliability of "scoring" each
transaction as a possible fraudulent transaction. Fraud Predictor Plus has
achieved remarkable results in helping card issuers reduce fraud losses due
to the fact that merchant profiles have been added to the variables
reviewed. In addition to protection provided by Falcon, United also utilizes
an exclusive add-on feature to Falcon called the Virtual Analyst (VA). The
VA automatically takes action on accounts meeting the high risk criteria
without human intervention. United has experienced a drastic reduction in
fraud losses, which is directly attributed to the use of Falcon and the
Virtual Analyst.
Visa also provides $100,000 in Visa Liability Waiver Protection Coverage, at
no cost to the local government entity or the State of West Virginia.
Contact Information
Amy Lewis, Executive
Director of PCard
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