Skills and Qualifications
Customer service and excellent communication skills required. Accounts payable and/or purchasing card experience preferred. Ability to work independently. Proficient with Microsoft Word, Excel and PowerPoint.
Promote, develop and maintain customer relationships with local governments participating in the P-Card program. Act as a liaison between the card issuer and the customer to provide necessary services. Introduce new products and services offered by the card issuer and provide training and consultation with local program coordinators (PC’s) to enhance program utilization. Assist PC’s with program operation and maintenance including the establishment of a proper control environment, credit limits, the reconciliation process, disputes, fraud/misuse and account maintenance. Train PC’s and cardholders on program responsibilities and give presentation on pertinent matters at training workshops. Review all daily reports provided by the bank administering the program. Assist customers in accounting and budgetary software integration with the P-card activity. Other duties as necessary.